Here are the not-as-fun details that apply to every project to keep things running smoothly and to ensure that we provide the best service and finished products as possible. These terms & conditions apply to all orders placed with Blue Sky Supply Company.

QUOTES & PRICING
All quotes are valid for thirty (30) days unless otherwise stated. Pricing is subject to change without notice due to garment availability, supplier pricing, or production requirements.

ORDERS & PRODUCTION TIMELINE
Production timelines begin once all of the following have been received: project overview from customer, decoration instructions, approved artwork and quote, and any required deposits or payments.

Standard production lead time is fifteen  (15) business days, excluding weekends and holidays, unless otherwise agreed in writing. All completion dates are estimates and are not guaranteed.

Incorrect, discrepant, backordered, or replacement garments may delay production.

RUSH ORDERS
Rush services for orders requiring completion in less than fifteen (15) business days are evaluated on a case-by-case basis and may incur additional fees.

BLANKS  SUPPLY AND AVAILABILITY
For apparel orders, garments are ordered after the order is placed. Blue Sky Supply Company cannot guarantee manufacturer availability and is not responsible for items that become out of stock, discontinued, or backordered. Substitute garments may be proposed for approval.

We only accept customer-provided garments or items on a case-by-case basis.

GARMENT VARIATIONS & MANUFACTURING TOLERANCES
Not all garments  and promotional products are manufactured to decorating specifications. Variations in fabric, dye lot, color shade, sizing, sewing, or construction are inherent to the manufacturing process and are not considered defects.

Color appearance may vary between styles, sizes, or production runs. Ink and thread colors may appear differently depending on garment color, fabric type, and decoration method. Exact color matches are not guaranteed.

MOCKUPS & PROOFS
Digital mockups and proofs are for layout and placement reference only. Final products may vary slightly in appearance due to production realities.

Customer approval of proofs is contractually binding. Errors approved by the customer are the customer’s responsibility, including all original production costs, corrections, and reprints. Decorated garments or promotional products cannot be returned or exchanged.

Customers are solely responsible for confirming copyright, trademark, and licensing permissions and agree to indemnify Blue Sky Supply Company from any related claims.

PLACEMENT AND DECORATION TOLERANCES
Exact placement cannot be guaranteed. Industry-standard placement tolerances of up to ±½ inch are considered acceptable.

WASH, WEAR, AND CARE
Blue Sky Supply Company is not responsible for damage caused by improper washing, drying, or garment care. Manufacturer care instructions should be followed. Normal wear and washing may affect decorated garments and products over time.

CANCELLATIONS
Cancellations made after quote approval may be subject to restocking fees, supplier return fees, shipping costs, and labor charges incurred.

No cancellations will be accepted once production or decoration has begun.

PAYMENT TERMS
Payment in full is due upon quote approval and prior to printing unless otherwise arranged in writing. Payment terms are not assumed. Past-due invoices may be subject to finance charges.

ERRORS, CLAIMS, AND REMEDIES
Claims must be submitted within three (3) business days of pickup or delivery. Goods must be returned for review within one (1) week.

If an error is confirmed, Blue Sky Supply Company’s sole obligation is limited to reprint, repair, or credit at its discretion. Blue Sky Supply Company is not responsible for consequential damages, lost sales, or missed events.

STORAGE AND ABANDONED GOODS
Orders not picked up or scheduled for shipment within sixty (60) days of completion may be subject to storage fees. After sixty (60) days, Blue Sky Supply Company reserves the right to dispose of or donate abandoned goods without compensation.

DELAYS AND FORCE MAJEURE
Blue Sky Supply Company shall not be held responsible for delays caused by circumstances beyond its reasonable control, including supplier delays, shipping carriers, weather, equipment failure, power outages, labor disputes, or supply chain disruptions.